Welcome to Simpli Soda

How our CO2 exchange program works:

Let us know what you think!

24 Comments

  1. Jane Dubsel

    WOW! Really love the video. Thanks for providing low price CO2

    Reply
    • wp-admin

      Our goal is to be the best CO2 Exchange, period. We are focused on bringing the best service at the lowest price and the easiest exchange. Stay bubbly!

      Reply
    • Paul Chang

      Fantastic description and infomercial! i’ve been a happy customer. i don’t have to run around retailers now to find a place that will accept exchanges this is far convenient and easy. Shipping time is quick! Now the only problem is my family and toddler are hooked to sparkling water lol but beats canned sugary soda by far!!

      Reply
  2. Doug Eamens

    first time user and impressed with how easy and quick it was

    Reply
    • wp-admin

      Awesome! Thank you and stay bubbly!

      Reply
  3. margarett

    Nice video – I recommend emphasizing the cylinders are compatible with most (all?)
    countertop soda makers, and the app/website will help you find yours. (I didn’t do a good job picking the right type the fist time so maybe needs work) also add the there is phone support — really important feature of your company! I was familiar with the other company’s exchange process so nothing new there for me.

    Reply
    • wp-admin

      Thanks for the feedback! We’re continuously improving our app and website for a seamless user experience. Exciting enhancements are coming soon. Stay bubbly!

      Reply
  4. Ron Livingston

    Your cylinders are NOT COMPATIBLE WITH TERA BY SODA stream!!!!! You admitted this to me and gave me my money back but still persist with advertising this and it is still in your compatibility checker!!! You are dishonest!!!

    Reply
    • wp-admin

      Thanks for the honest feedback. We’ve painstakingly made sure that we let people know we do not support the pink cylinders at the moment and that the page for the Terra is right here. https://getco2refills.wisdmlabs.net/co2-refills-sodastream-terra/ This is where the compatibility checker goes, and clearly, you cannot place an order here. You can sign up to be notified when the QC connectors are available. But thanks again and stay bubbly!

      Reply
  5. Roger

    Great video, I enjoy your product. The only thing I don’t like so much is how long it takes to get to me. Last time it took 10 days to receive.

    Reply
    • wp-admin

      Thanks for highlighting the shipping times. We’re currently testing faster outbound shipping methods, especially for the West. Our goal is to provide cost-effective CO2 Exchanges, with shipping being a key factor. Your feedback is invaluable. Stay bubbly!

      Reply
      • ismaellunasr

        Fast shipping great service I will be using your company for a long time thank you 😊

        Reply
    • Matthew Krauss 3

      I was looking for an alternate CO2 gas exchange as a result of soda stream imploding after the PepsiCo buyout. I traded way up with you guys! Excellent service and pricing. And availability if I need help. Keep it up. Great to be out of Israel and back in the good old USofA again! Thanks, guys.

      Reply
  6. Paul Schuessler

    We have not received the cartridges we ordered. It has been over a week. Will they arrive USPS or Ups? Looking forward to receiving our order.

    Reply
  7. Mark Caughran

    Is there a way to get more than 2 at a time?

    Reply
  8. Matthew Krauss 3

    I was looking for an alternate CO2 gas exchange as a result of soda stream imploding after the PepsiCo buyout. I traded way up with you guys! Excellent service and pricing. And availability if I need help. Keep it up. Great to be out of Israel and back in the good old USofA again! Thanks, guys.

    Reply
  9. Richard Dolbow

    Great customer service! I had purchased two cylinders for my Apec brand Sparkling Water maker, but the cylinders didn’t work. I ordered a cylinder from another company and it did work. I took pictures of the valves on both cylinders (there was a slight difference between the two) and sent them to SimpliSoda. I received a phone call from Rick Wollin and he explained the difference in the valves and is sending replacement cylinders to me, along with a shipping label for returning the two full cylinders I have.
    Also, great video!

    Reply
  10. Birgit Scholz

    Everything that is stated in this video is absolutely true. I am a happy customer and the service is so affordable and consumer friendly. Thank you Simply Soda.

    Reply
  11. Gnee

    I only have done two exchanges with y’all, and so far it has been seamless. Shipping is beyond quick, and the prices are very reasonable. I had been using sodastreams exchange program til they hiked the prices up. Glad I have found your company. It is my hope that you continue to be as great as you are now.

    Reply
  12. Genny Coulson

    It’s such an easy program. I couldn’t be happier. No more schlepping to a store to see if they have enough on hand, blah, blah. My time is worth more than that. Your company was quick to respond after I placed my order and I received my refills within record time. I am SOLD! Have even recommended friends.

    Reply
  13. Patricia Lento

    Is there any way you can lengthen the time limit for returning empty canisters? I’ll be fine this first time because I already had a couple of empties. However, I’m the only one in my family who drinks the carbonated water and, in the winter, I don’t drink it much at all. I live in Maine and prefer hot drinks when the weather gets cold. I’m not sure I can ever use two canisters in a month.

    I received my first shipment from you a couple of days ago.

    Reply
  14. toddsilas

    There are no instructions available anywhere as to how to obtain a replacement return shipping label. The label that came with the original box is lost. How do I get a replacement.

    Reply

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